Return conditions

1. Accepted Return Period

Our Satisfaction Promise:

• Customers can return purchased items within 30 days of receipt.

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2. Conditions of Returned Items

Product Status:

• Items must be returned unused, with all original tags attached and in the original packaging.

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3. Return Procedure

Steps to Make a Return:

• To begin the return process, log in to the "My Orders" section of your account and follow the instructions for the return procedure.

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4. Return Label

Ease of Return:

• A pre-paid return label is provided with all orders. Use this label for return shipping at no additional cost.

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5. Refund

Refund Processing:

• Once the return has been received and the integrity of the product has been verified, the refund will be processed within 14 working days. The refund will be made via the same payment method used for the purchase.

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6. Damaged or Incorrect Items

Customer service:

• If you receive a damaged or mismatched item, please contact our customer service team immediately for a quick resolution.